Wave reviews

Invoices, estimates, and receipts, along with yearly accounting tools, can be easily managed. Simple to set up, and you may include many companies in a single profile.

Overall I’m extremely satisfied. I don’t feel like I’m forced to pay for things that I really don’t need. The basics are free and the add-ons are reasonably priced

About 6 months into the business, we heard of wave. We are based on the west coast, and saw that they were on the east coast in Canada, but we had clients in different time zones, so that was no issue. Starting out, we wanted to make a good impression, so we had 5 clients run through wave, our biggest one being my cousin's boyfriend, although that was never disclosed because it didn't have to be. Further along, readers will understand why I mentioned it. We had transactions that averages between $500-$2000, but he was the main client that we used with wave. Overall, he paid us $12,000 for all of his small businesses as he is an entrepreneur. They saw that he had made many payments within a span of 3 months, and froze our account altogether, saying that they could not release the funds until 6 months had passed, and even gave us the specific day the funds were to be released. We didn't know what to do, so we waited the entire 6 months. When we reached out to them, they told us to collect payment in another way, but they had already collected payment for us, and we can't double charge anyone. It makes no sense. [sensitive content hidden] (her boyfriend) was furious, and tried to call the company several times himself, but THERE IS NO ACTUAL PHONE LINE for them! So all that could be done were emails that were ignored. He had business up in Canada and somehow got ahold of someone, asking to refund his money so he could pay us directly, but again received no response. 6 months passed and we never received our money. My cousin would log on daily and we had our business account linked to it, so all was in order, but all it was was a copy of everything wells Fargo had. We tried for 2 years to get our money back, even after the company was dissolved, with no luck. They decided to close our account (we weren't using it for anything anyway) and gave us the reason that our company didn't have enough of a presence for them. After 3 years and the actual person that paid trying to contact them and no chargeback of any sort occuring, it's quite obvious that there is no fraudulent or suspicious activity whatsoever. My cousin spoke to a different person every day via live chat who never knew what was going on and would forget about our case. One day she finally got to the right person, who saw the mistake on their end, and we finally received our money over 3 years later.

My overall experience has been outstanding. The business has used Wave for nearly 6 years.

I loved this software/app so much that I actually decided to open a personal account and use it for mine and my husbands personal finances! I had been using the good ole trusty excel for this. But this makes everything so much nicer. It imports all my husbands charges and then I can code them and see just where our money is going.

Not to mention, it has help the business I work for be more successful in bringing in a bigger profit!

If you are trying to decided between software's and don't know where to start, try Wave for your business accounting needs.

Was positive till a section of the app was discontinued for non-US subscribers.

My accountant recommended Wave as an upgrade from using Excel to document my income/expenses and it has made my life so much easier, my accounting/bookkeeping takes half the time and my reports are ready in an instant. It has been easy to help me keep track of any expenses I may have missed throughout the year as well.

I've used Wave for quite a while now & Love it. I will eventually move up to one of the paid subscriptions as this program has enabled me to be more professional with invoicing.

Its great UNTIL you need to speak to someone... Then they are among the worst companies I have ever dealt with.

My favorite invoicing app, hands down.The invoices that are generated are super professional and detailed, the reminders are very helpful, and it is a sharp looking app with an amazing interface, just hoping for the ability to use our swipe keyboard and predictive texts in the fields that it's most useful, such as item descriptions and such.. For the first few years that I used this app on my android, it was no problem, and we were able to use Swype keyboard, predictive text and speech to text in all fields, and in one of the recent updates, this feature was removed, making it a painstaking process to have to hammer out every single character one at a time, but myself and all the other business owners that use and love this app are holding out hope that this changes like very soon! Hopefully on one of these next updates somebody cares about our feedback!

Our experience from start to finish was really good.

Easy to use, integrate with other applications and preparation of financial reports

Love it. Used for years and doubt i will ever move elsewhere

I love Wave. It makes my life so much easier. Its so affordable and easy to use. Everyone should sue it

My income taxes are basically done as we go at any taken day. If you got everything categorized your taxes are always done.

My overall experience is very positive. I would recommend WAVE to my friends without question.

Overall great experience super user friendly for me and those i send invoices too.

I loved the product, but accepted a payment from a client they deemed, suspicious or fraudulent. As a result of that, they severely limited the features I could use on their product, which left me stranded and search of a new provider because I could no longer invoice or accept payments, which crippled my ability to do business. I could not transfer information from one system to the other and had to manually re-enter everything. They would not provide a reason for their flag, which left me with a very disgruntled client that I lost as a result of them not processing the payment and accusing the client of fraud. It was a very stressful experience, and I was very disappointed with the outcome.

Excellent. I had a client ask for his yearly bill to confirm what they paid me and it was so easy to do.

It helps with my financial records and I don't have to employ an accountant at the moment. It gives a quick capture of how well the business is doing. It's been an awesome experience with wave accounting.