Tipalti reviews

- The product is clean, simple and easy to use, which makes the implementation easier
- There's an option to have a full dialog about the purchase with no involvement of other forms of communication
- User onboarding is fast

Would like to have more control as an admin in the system - approval flow, optional fields etc.

I like the new ACH Debit feature that allows us to save time from manually transferring funds from our bank to Tipalti. This saves us a great deal of time!
I also appreciate being able to create unique Payee ID's.

One of the issues I have is when you need to cancel an approval request, you are not able to let the approver know that the request has been cancelled. I
It would be nice to be able to add bills to a payment order that has already been scheduled.
No option to chat with the Support team when needing to reach out to them. It appears the only way to reach them is via email.

Approval functionality for users, both in a email and in app.

Users can see and access historical bills for same vendor when approving via email. No VAT or GST functionality between Tipalti and Intacct. Not able to have attachment for credit memos sync from Tipalti to Intacct.

The software is very user friendly and automated.

Having to fund our Tipalti account to pay vendors.

We love that it integrates well into our current system and it scales up extremely well to our 500+ employees.

Once in a while we experience delays in processing tax forms but because this is used so rarely, it often is not a problem. Thankfully, deployment and operation go through swiftly.

I used this Software for my payment Operations.
It is very easy to use.
Wide range of accessibility.
Easy to access.
Wide range of services.
The Distrokid huge music distribution site also use Tipalti fro payment processing.
Easy to use.
Hassle free Procedure.

Sometime it take bit more time to process payment otherwise it is great option for payment processing.

Simplifies the payment process, while supporting statutory compliance and all at a very reasonable cost.

We could use improved standardized reporting, but all data can be easily exported and manipulated for reporting..

Self-billing / invoices
Onboarding
UX
UI

Should have an option to customize reports

Invoice processing efficiency has improved by 90%. Storing of invoices and tax documents, TIN validation and banking information is all in one place. Email inquiries have decreased dramatically.

The implementation was not as smooth and seamless as we would have liked. The initial uploads created several duplicate vendors and not all invoices uploaded properly.

Our business uses Tipalti to manage the payments of thousands of users. We have found the service to be very user-friendly and is easy to onboard new vendors. It streamlines to payables function and increases the efficiency of our accounting team. Additionally their customer service is always quick to respond and help with any problems we have.

If a vendor is not payable, it can sometimes be difficult to understand the cause. No automation of 1099.

Invoice Processing as well in Vendor management

After doing payment Filtration on payment page for vendor.

safety, efficiency, paperless processing, secure processing of large payments

Processing and approving payments require few steps but program does not tell you that you still have few steps to complete.

The dashboard is clear and easy to use, support is A+. The team is very responsive, professional and helpful.

Not sure I fully understand how the payment process works. Lately, they came out with Webinars explaining exactly this process and were helpful. However, would have appreciated had the webinars fit my time zone better.

How easy it is to use, and how easy it has made our payment process flow.

Overall simplicity and provides a good tracking, invoices and payment status.

Just a small improvement: once payments are submitted to the 2 approvals, if only one person has approved, I'm not able to see which one it is, so I have to solicit both

The UI is good and the system is user friendly. It's an out of the box solution with some options to customize.

Missing an easy online purchasing experience for the end user (catalog) + agreements management module.

Tipalti makes it easy to manage and track payments, and helps us automate the entire payment process. We like that the platform uses advanced encryption technology to secure payment data and protect customer information.

They offer limited customer service and support, which can be frustrating for users who need help with their payments.

The best part was the easy of use. Once we began to enter our payees it become easier and easier to use. Since we were new to this type of software, we called upon customer service a great many times and each and every time we contacted them, they got right back to us via e-mail or a phone to solve any issues and/or answer any questions we had. that was a big PLUS for us as we didn't want to be left standing scratching our heads. The more we "dug" into the software the more we realized how easy it was to customize for our needs...that too was a very big plus for us.

Don't see any problems or issues at this time. Again, as we dove deeper and deeper into the software, we found the answers we were looking for and with the great support that Tipalit offers anything that did come up we simply sent an e-mail to the support team and they got back to us right away with a e-mail or phone call. Greatly appreciated.

The software is very accessible and the support team has been very supportive when it comes to some concerns about the product.

It is a bit pricey, but it will worth the price for its how it is useful