Best List of IT Management Software Applications & Tools

All-in-One SaaS for MSPs and IT Support Companies Combining RMM, PSA & Remote Control. Atera's Pricing Is Pay Per User Based, With Unlimited Devices.

xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster.

Jira Service Desk is service management software that connects IT to your business through fast, accountable resolution of customer requests. Built on Atlassian’s Jira workflow engine, Jira Service Desk offers a collaborative, agile platform and knowledge base that’s low cost, easy to set up and scale, highly flexible, and features a powerfully-simple user experience. Reshape what IT means for your business.

Site24x7 is a monitoring solution for DevOps and IT operations for troubleshooting applications, servers and network infrastructure

Avast for Business is a cloud-based security software for commercial organizations that helps to protect endpoint devices as well as file and email servers

CloudEndure provides cloud migration and disaster recovery from any source to any target, with continuous replication and automated machine conversion

Cloud-based managed service provider for managing network infrastructure and delivering profitable network services.

An integrated desktop & mobile device management application that enables the centralized management of desktops, servers, laptops, tablets & smartphones

Netwrix Auditor is a visibility software which grants small businesses 360-degree visibility into IT infrastructure changes, data access & system configurations

SolarWinds Network Performance Monitoring software makes it easy to quickly detect, diagnose, and resolve performance issues before outages occur. SolarWinds Network Performance Monitor is an affordable, easy to use tool that delivers real-time views and dashboards that enable you to visually track and monitor network performance at a glance. Plus, using dynamic network topology maps and automated network discovery, you can deploy and keep up with your evolving network without breaking a sweat.

CloudAlly is a cloud data backup & recovery solution which enables cloud-to-cloud backup for a range of services, including G Suite, OneDrive, and Office 365

ITRP provides IT service management in the cloud with free self service. ITRP covers all the core ITIL processes and makes it easy to maintain your service catalog. What makes ITRP unique is its ability to track not only the SLAs of the services you provide, but also the SLAs of the services you obtain from external service providers. With ITRP you can stay in control of the cloud-based services you have sourced for your business end-users. You can even invite your outsourcers into ITRP so that you can work together securely and seamlessly. Start your 30-day free trial now and you'll be registering your first requests in a less than an hour. ITRP: Fast. Intuitive. Reliable.

ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features

Unigma enables performance monitoring, automation, cost analytics and reporting for public clouds such as Amazon Web Services, Microsoft Azure and Google Cloud

Freshservice is an online ITIL service desk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis. Incident, Problem, Change, Release & Knowledge Management are amongst the other features that make Freshservice, a perfect fit for your organization's IT management needs.

AdRem NetCrunch is an agentless network monitoring & management system with which SMBs can monitor bandwidth, availability, performance, services & traffic flow

ConnectWise Manage is a business process automation software that allows you to sell, service and support technology in a more streamlined way. The business management platform allows you to centralize all your information, to automate common business process, to have real-time visibility in all operations and to provide better customer support. ConnectWise Manage offers a CRM, help desk, and ticketing system, as well as tools for billing, project management and procurement.

InvGate Assets is an automated network inventory, asset discovery, software deployment and license compliance management solution.

Affordable, Easy-to-use, One hour setup, data transfer and integration with QuickBooks and email, 30 minutes training and it is ready to go live! IT Pro Dashboard™ is a total operation management solution designed by an IT company specifically for your IT company. This application is developed in response to the growing demand for internal efficiency, accountability and productivity of IT services operations. It helps you to convert non-productive time of your technical staff to billable hours and decrease management, administrative and accounting overheads. IT Pro Dashboard™ allows you to view all service activity in real-time and make instant changes and updates. A powerful, fully integrated, web-based architecture, the software easily integrates with all of your current business applications including ACT!, QuickBooks and Outlook for extra efficiency and to monitor and manage schedules, orders, billing and time-tracking.

Vector is a powerful system for delivering full IT asset management with integrated and optional asset management, helpdesk and software asset management.

Webroot SecureAnywhere Business Endpoint Protection secures users and devices across all the stages of a cyberattack.

Cloud Management Suite is a cloud-based software management solution that helps managed service providers and businesses in software patching and remote access

ServiceAide is a service desk & service management solution for customer support and IT operations that helps improve response times and service efficiency

NordVPN is a VPN cloud security service which encrypts all internet traffic to ensure confidential business data is protected from third parties

AlarmsOne is a SaaS-based IT alert management tool that integrates with all IT management applications so that all IT alerts can be managed in one console

Patch Manager Plus is an endpoint patch management software which enables users to patch Windows, Mac, Linux, and more than 250 third party applications