---
description: Gratis overzicht van de beste Call center software in Belgien. De beste systemen in één oogopslag voor een snelle en slimme softwareselectie. Filter op prijsmodel, functies en gebruikersscores, en vind de software die bij jouw bedrijf past.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Call center software - Beste tools en softwareleveranciers | GetApp België 2026
---

Breadcrumb: [Startpagina](/) > [Call center software](https://www.getapp.be/directory/275/call-center/software)

# Call center software

Canonical: https://www.getapp.be/directory/275/call-center/software

Pagina: 1 / 6\
Volgende: [Volgende pagina](https://www.getapp.be/directory/275/call-center/software?page=2)

> Callcenter software helpt organisaties bij het beheren van hun inkomende en uitgaande telefonische communicatie met klanten. Een callcenter oplossing kan worden gebruikt voor activiteiten in verband met marketing, verkoop, productondersteuning en vragen van klanten. Een dergelijke oplossing matcht bellers automatisch met bestaande database-items en voegt nieuwe bellers toe aan het klantenbestand. De oplossing zet bellers in een wachtrij, wijst hen toe aan beschikbare medewerkers en geeft medewerkers van het callcenter toegang tot klantgegevens. Zo kunnen ze eerdere gesprekslogs kunnen bekijken voordat ze een oproep behandelen. De oplossing kan ook worden gebruikt voor follow-ups, verzoeken om feedback en input van de supervisor via call barging en andere technieken. Callcenter tools kunnen terugkerende processen helpen stroomlijnen, medewerkers volledig inzicht geven in gesprekslogs en eerdere vragen, supervisors een nauwkeurig beeld geven van de prestaties van het callcenter en snelle ondersteuning van klanten mogelijk maken. Callcenter tracking software biedt een lange lijst van functies. Dit is inclusief gespreksregistratie, opname en automatische gespreksdistributie om ervoor te zorgen dat aan elk gesprek de juiste medewerker wordt toegewezen. De software wordt ook geleverd met interactieve spraakherkenning voor begroetingen, wachtrijen en invoer van klantgegevens. Een andere functie is wachtrijbeheer, waarmee lopende gesprekken kunnen worden beheerd. Hoewel callcenter software gewoonlijk wordt gezien als een soort zakelijk telefoonsysteem of VoIP (Voice over Internet Protocol), blijft callcenter software zich ontwikkelen en uitbreiden naar kanalen als e-mail, instant messaging, live chat, SMS en sociale media. In de loop der jaren is de scheidslijn tussen contact center software en klantenservice software vervaagd. Vergelijk verschillende producten op GetApp om de beste callcenter software voor jouw bedrijf in Nederland te vinden.

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## Producten

1. [CommPeak Dialer](https://www.getapp.be/software/2069424/commpeak-dialer) (0 reviews) — De predictive dialer in de cloud die de productiviteit verhoogt
2. [Webex Suite](https://www.getapp.be/software/10375/webex) — 4.4/5 (7402 reviews) — Spraak- en videoconferenties met schermdeling
3. [Zendesk Suite](https://www.getapp.be/software/9448/zendesk) — 4.4/5 (4079 reviews) — Klantenservicesoftware in de cloud
4. [Freshdesk](https://www.getapp.be/software/10317/freshdesk) — 4.5/5 (3425 reviews) — Online klantenondersteuningssoftware en helpdeskoplossing
5. [Zoho Desk](https://www.getapp.be/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — De eerste contextbewuste helpdesksoftware in de sector.
6. [LiveAgent](https://www.getapp.be/software/91301/liveagent) — 4.7/5 (1781 reviews) — Geweldige klantenservice begint met betere helpdesksoftware
7. [RingEX](https://www.getapp.be/software/105173/ringcentral-mvp) — 4.2/5 (1203 reviews) — RingCentral Office - compleet zakelijk telefoonsysteem
8. [Bitrix24](https://www.getapp.be/software/90602/bitrix24) — 4.2/5 (990 reviews) — 100% gratis toolpakket voor CRM, samenwerking en communicatie
9. [Nextiva](https://www.getapp.be/software/91289/nextiva) — 4.6/5 (916 reviews) — Vereenvoudigen van de bedrijfscommunicatie
10. [Salesforce Service Cloud](https://www.getapp.be/software/91754/salesforce-1-service-cloud) — 4.5/5 (824 reviews) — Klantenservice- en ondersteuningssoftware
11. [Talkdesk](https://www.getapp.be/software/100659/talkdesk) — 4.5/5 (733 reviews) — Toonaangevende cloudgebaseerde software voor contactcenters.
12. [CallHippo](https://www.getapp.be/software/107461/callhippo) — 4.4/5 (680 reviews) — Virtueel telefoonsysteem voor teams in verkoop, marketing en ondersteuning
13. [GoTo Connect](https://www.getapp.be/software/103797/goto-connect) — 4.5/5 (668 reviews) — De allereerste echt uniforme spraak- en video-oplossing.
14. [ActivTrak](https://www.getapp.be/software/110667/activtrak) — 4.5/5 (591 reviews) — Gratis volgen van medewerkers en analyses van teamgedrag
15. [NiCE CXone](https://www.getapp.be/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloudgebaseerde software voor contactcenters
16. [Dialpad](https://www.getapp.be/software/103849/dialpad-sell) — 4.2/5 (563 reviews) — Cloudgebaseerd communicatieplatform voor ondernemingen
17. [Agile CRM](https://www.getapp.be/software/102073/agile-crm) — 4.1/5 (524 reviews) — Verkoop- en marketing-CRM voor groeiende bedrijven
18. [Twilio](https://www.getapp.be/software/90610/twilio-communications-platform) — 4.4/5 (502 reviews) — Biedt spraak en berichten aan jouw web- en mobiele toepassingen.
19. [HubSpot Sales Hub](https://www.getapp.be/software/101107/hubspot-saleshub) — 4.5/5 (498 reviews) — Freemium e-mailproductiviteit en tracking voor verkoopteams.
20. [Five9](https://www.getapp.be/software/91276/five9) — 4.2/5 (481 reviews) — Cloudgebaseerde software voor contact- en callcenters
21. [3CX](https://www.getapp.be/software/103409/3cx) — 4.4/5 (465 reviews) — Gehoste telefooncentrale met CRM-integratie en mobiele apps
22. [Aircall](https://www.getapp.be/software/100333/aircall) — 4.2/5 (459 reviews) — Telefoonsysteem voor ondersteunings- en verkoopteams
23. [Convoso](https://www.getapp.be/software/8280/cloud-predictive-dialer) — 4.5/5 (387 reviews) — Converteer meer leads in minder tijd.
24. [DialedIn CCaaS](https://www.getapp.be/software/104279/chasedata) — 4.8/5 (324 reviews) — Cloudgebaseerde callcenteroplossing voor het mkb
25. [Vonage Business Communications](https://www.getapp.be/software/102429/vonage-business) — 4.0/5 (320 reviews) — Cloudgebaseerde zakelijke VoIP-telefoondienst

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Pagina: 1 / 6\
Volgende: [Volgende pagina](https://www.getapp.be/directory/275/call-center/software?page=2)

## Gerelateerde categorieën

- [Zakelijke telefoonsystemen](https://www.getapp.be/directory/1099/business-phone-systems/software)
- [Predictive dialer software](https://www.getapp.be/directory/849/predictive-dialer/software)
- [VoIP-software](https://www.getapp.be/directory/107/voip/software)
- [Telefonie software](https://www.getapp.be/directory/294/telephony/software)
- [Call recording software](https://www.getapp.be/directory/935/call-recording/software)

## Links

- [Bekijk op GetApp](https://www.getapp.be/directory/275/call-center/software)
- [Alle categorieën](https://www.getapp.be/directory)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| de | <https://www.getapp.de/directory/275/call-center/software> |
| de-AT | <https://www.getapp.at/directory/275/call-center/software> |
| en | <https://www.getapp.com/customer-service-support-software/call-center/> |
| en-AE | <https://www.getapp.ae/directory/275/call-center/software> |
| en-AU | <https://www.getapp.com.au/directory/275/call-center/software> |
| en-CA | <https://www.getapp.ca/directory/275/call-center/software> |
| en-GB | <https://www.getapp.co.uk/directory/275/call-center/software> |
| en-IE | <https://www.getapp.ie/directory/275/call-center/software> |
| en-NZ | <https://www.getapp.co.nz/directory/275/call-center/software> |
| en-SG | <https://www.getapp.sg/directory/275/call-center/software> |
| en-ZA | <https://www.getapp.za.com/directory/275/call-center/software> |
| es | <https://www.getapp.es/directory/275/call-center/software> |
| es-CL | <https://www.getapp.cl/directory/275/call-center/software> |
| es-CO | <https://www.getapp.com.co/directory/275/call-center/software> |
| es-MX | <https://www.getapp.com.mx/directory/275/call-center/software> |
| fr | <https://www.getapp.fr/directory/275/call-center/software> |
| fr-BE | <https://fr.getapp.be/directory/275/call-center/software> |
| fr-CA | <https://fr.getapp.ca/directory/275/call-center/software> |
| nl | <https://www.getapp.nl/directory/275/call-center/software> |
| nl-BE | <https://www.getapp.be/directory/275/call-center/software> |
| pt | <https://www.getapp.com.br/directory/275/call-center/software> |
| pt-PT | <https://www.getapp.pt/directory/275/call-center/software> |

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