Hier is onze lijst met apps voor Spraakanalyse software. Met filters kun je de resultaten beperken om precies dat te vinden waarnaar je op zoek bent.

13 apps
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Cloudgebaseerde software voor contactcenters
De oplossing van NICE inContact stelt organisaties in staat om uitzonderlijke klantervaringen te bieden door slimmer te handelen en sneller te reageren op de verwachtingen van de consument. Meer informatie over NICE inContact
De alles-in-één oplossing voor contactcenters en het volgen van oproepen
CallTrackingMetrics is een oplossing voor marketingtoewijzing, gespreksinformatie en contactcenters. Leg het volledige klanttraject tussen teams vast. Volg al je gesprekken via oproepen, sms'jes, het invullen van formulieren en chats op één platform. Meer informatie over CallTrackingMetrics
Quality assurance solution for customer service and sales
EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat. Meer informatie over EvaluAgent
Spraakanalysetool voor kleine tot middelgrote bedrijven
CallFinder® is de toonaangevende leverancier van beheerde, cloudgebaseerde SaaS-spraakanalyse, geautomatiseerde oproepscores en spraak-naar-tekst transcriptie met gespreksinzichten, zoals detectie van sentiment en emotie. Meer informatie over CallFinder
Omni-Channel Contact Center Platform
MaxContact is a comprehensive contact management solution that has been built from the ground up with the latest technologies to be truly hosted. Meer informatie over MaxContact
Omnichannel speech analytics solution for contact centers
CallMiner Eureka is a cloud-based speech analytics software, which helps contact centers automatically analyze customers' engagement across various communication channels such as calls, emails, social media platforms, and chat. Meer informatie over CallMiner Eureka
AI-based call analytics platform
Observe.AI is a call analysis platform designed to help businesses prepare call transcription and automate speech recognition in order to detect customer sentiments and improve agents' performance in real-time. Meer informatie over Observe.AI
Spraakanalyse-API voor sentimentanalyse
OTO is een spraakanalyse-API en AI-aangedreven spraakinformatietechnologie die het klantsentiment door middel van spraaktoon analyseert. Het platform kan worden gebruikt door callcenters, zorgverleners, aanbieders van thuistechnologie en robotica-ontwikkelaars om spraakgegevens te begrijpen en te benutten. Meer informatie over OTO
Cloud-based debt collection and speech analytics software
Prodigal is a cloud-based debt collection software that helps businesses collect debts, manage account receivables (AR), and track agents' performances on a unified portal. The artificial intelligence (AI)-enabled solution lets debt collectors score borrower accounts and calculate propensity score. Meer informatie over Prodigal
Augmented intelligence (AI) and data analytics platform
Stratifyd is an augmented intelligence and data analytics platform which helps businesses collect, analyze, and visualize unstructured and structured customer data in real-time. Using the AI-enabled speech analytics solution, customer care representatives can develop transcripts of call recordings. Meer informatie over Stratifyd
AI-enabled call transcription and speech analytics software
Contact Cubed helps businesses analyze calls to optimize conversions, natural language processing (NLP), and other operations across departments. The AI-enabled platform automatically identifies and removes sensitive customer information across raw and transcribed audio files. Meer informatie over Contact Cubed
Speech analytics tool for assessing client conversations
Tethr is a speech analytics software designed to help contact centers and various business teams such as sales, marketing, IT and finance, among others leverage artificial intelligence (AI) technology to convert customer interactions via phone calls, chats or emails into actionable insights. Meer informatie over Tethr
Cloud-based speech analytics software for CX teams
Verint Speech Analytics is a cloud-based software which helps businesses transcribe and analyze calls to gain customer insights in real-time. It allows organizations to measure customer satisfaction levels, calculate customer churn rates, analyze agents’ performance, and run marketing campaigns. Meer informatie over Verint Speech Analytics