Hier is onze lijst met apps voor Spraakanalyse software. Met filters kun je de resultaten beperken om precies dat te vinden waarnaar je op zoek bent.

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55 softwareopties

Door 100% van de klantinteracties te verwerken, biedt VoiceAnalytics automatisch objectieve, consistente en waardevolle inzichten en informatie over elk gesprek, waardoor kansen worden onthuld om de klantervaring en de prestaties van medewerkers in contactcenters te verbeteren. Meer informatie over VoiceAnalytics
Met assist365 kun je de volledige klantenserviceworkflow automatiseren voor zowel inkomende als uitgaande zendingen. Van conversationele IVR tot het afhandelen van complexe vragen voor verschillende gebruikssituaties. Meer informatie over assist365 - AI-powered Virtual Assistant
Real-time call analysis that guides and coaches agents to stay compliant, allowing them to solely focus on solving the customer's query. Agent Assist contains several features that improve agent satisfaction, such as automated pop ups and call wrap-ups. Meer informatie over AgentAssist
De oplossing van NICE inContact stelt organisaties in staat om uitzonderlijke klantervaringen te bieden door slimmer te handelen en sneller te reageren op de verwachtingen van de consument. Meer informatie over NICE CXone
Gong is een platform voor gespreksinformatie voor business-to-business verkoopteams dat alle verkoopgesprekken registreert, transcribeert en analyseert om de effectiviteit van verkoopconversies te vergroten en meer deals te winnen. Verkoopteamleden kunnen samenwerken om winnende verkooptactieken te produceren. Meer informatie over Gong.io
Qualtrics CustomerXM is een platform voor het beheer van klantervaringen waarmee bedrijven feedback van meerdere kanalen kunnen verzamelen en het klantentraject kunnen verbeteren. Belangrijke functies zijn onder meer gepersonaliseerde consumenteninzichten, trendanalyse, digitaal reputatiebeheer en op gedrag gebaseerde voorspellingen. Meer informatie over Qualtrics CustomerXM
Dragon Professional Individual is a speech recognition software designed to help professionals leverage deep learning technology to dictate and transcribe documents. Its smart format rules automatically adapt to required abbreviations, phone numbers, dates, and other appearing details. Meer informatie over Dragon Professional Individual
Top A.I-enabled Speech Recognition technology in the Edtech market with nearly 95% accuracy when compared to native teachers. Easy-to-integrate API, cost reduction, game-changer speech features for your education platforms. Meer informatie over ELSA Speak
JustCall is software voor sms-enquêtes waarmee verkoop- en ondersteuningsteams in de sectoren gezondheidszorg, onderwijs, financiën, e-commerce en onroerend goed internationale oproepen kunnen beheren via lokale telefoonnummers. Belangrijke functies van het platform zijn oproepbeheer, bulk-sms-campagnes, afspraakplanning, automatisch kiezen, call... Meer informatie over JustCall
CallTrackingMetrics is een oplossing voor marketingtoewijzing, gespreksinformatie en contactcenters. Leg het volledige klanttraject tussen teams vast. Volg al je gesprekken via oproepen, sms'jes, het invullen van formulieren en chats op één platform. Meer informatie over CallTrackingMetrics
De Chorus Conversation Cloud is een door AI aangedreven tool die is ontworpen om elk verkoopgesprek en klantgerichte bijeenkomst vast te leggen en op te nemen om te analyseren en inzichten te vergaren. De cloudgebaseerde tool is bedoeld om teams te helpen meer klantgericht en gegevensgestuurd te worden en de afstemming binnen de gehele organisatie... Meer informatie over Chorus
Talkatoo is a speech recognition and dictation software that helps veterinary organizations utilize speech-to-text technology to capture chart notes on a centralized platform. It provides a built-in medical dictionary, which lets medical professionals dictate terms, such as eosinophilia, hypothermia, intubation, and more. Meer informatie over Talkatoo
EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat. Meer informatie over EvaluAgent
Snowfly is an employee engagement and gamification software designed to help businesses measure the performance of employees and engage them through incentives and rewards. It enables organizations to create, implement, and manage recognition programs to improve employee experience (EX) and satisfaction. Meer informatie over Snowfly
Appen is an artificial intelligence (AI)-enabled platform designed to help businesses across information technology (IT), automotive, retail, healthcare, and other industries access training data to deploy applications. It enables employees to streamline natural language processing (NLP), speech analysis, and data extraction operations via a... Meer informatie over Appen
Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, & social media. Meer informatie over ICR Evolution
CallFinder® is de toonaangevende leverancier van beheerde, cloudgebaseerde SaaS-spraakanalyse, geautomatiseerde oproepscores en spraak-naar-tekst transcriptie met gespreksinzichten, zoals detectie van sentiment en emotie. Meer informatie over CallFinder
Daisee is an artificial intelligence enabled speech & semantic analytics software that helps businesses analyze calls to gain deep insight into customer satisfaction, vulnerability & more. It lets supervisors automatically evaluate call data to detect quality & compliance issues in near real-time. Meer informatie over daisee
MaxContact is a leading cloud-based contact centre solution provider, best for 10 - 1000 users plus. With unrivalled technology and a fantastic 100% UK based team. Meer informatie over MaxContact
Amazon Connect is an omnichannel contact center solution that utilizes built-in AI and ML to deliver high-quality voice and interactive chat experiences. With Amazon Connect, teams can easily automate interactions using intuitive interactive voice response (IVR) systems and chatbots. Meer informatie over Amazon Connect
inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction. Meer informatie over inConcert Omnichannel Contact Center
CallMiner Eureka is a cloud-based speech analytics software, which helps contact centers automatically analyze customers' engagement across various communication channels such as calls, emails, social media platforms, and chat. Meer informatie over Eureka
Observe.AI is a call analysis platform designed to help businesses prepare call transcription and automate speech recognition in order to detect customer sentiments and improve agents' performance in real-time. Meer informatie over Observe.AI
Knowlarity is a leading cloud communication company that offers intuitive solutions such as virtual numbers, cloud contact centers, IVR systems, AI-powered speech analytics, chatbots/voicebots, TrueCaller verified business calling, WhatsApp Business API, and more. Meer informatie over Knowlarity
Met het pakket van spraak-naar-tekst-API's van Rev.ai kunnen bedrijven downstreamtoepassingen bouwen. Spraakherkenningssoftware die is gebouwd op een spraakengine en is getraind om inhoud over verschillende onderwerpen te transcriberen met verschillende accenten voor verschillende sectoren. Meer informatie over Rev.ai
Avoma is an artificial intelligence (AI)-enabled solution designed to help businesses streamline meeting management operations for customer-facing teams. It enables professionals to capture customer information before, during, and after meetings and store them in a centralized repository. Meer informatie over Avoma
OTO is een spraakanalyse-API en AI-aangedreven spraakinformatietechnologie die het klantsentiment door middel van spraaktoon analyseert. Het platform kan worden gebruikt door callcenters, zorgverleners, aanbieders van thuistechnologie en robotica-ontwikkelaars om spraakgegevens te begrijpen en te benutten. Meer informatie over OTO
MiaRec helps contact centers unlock the intelligence from their customer interactions for better business results & happier customers. Meer informatie over MiaRec
Driving improved CX, sales and compliance outcomes through having the right data in the right format Meer informatie over VoiceAI
SoapBox Labs bouwt spraakherkenningstechnologie voor kinderen. De bedrijfseigen technologie is ontworpen om persoonlijke en nauwkeurige resultaten te leveren voor kinderen van 2 tot 12 jaar oud en met alle verschillende accenten en dialecten. SoapBox Labs houdt ook rekening met de onvoorspelbare spraakpatronen en het onvoorspelbare gedrag van... Meer informatie over SoapBox
Videogebaseerd platform voor gebruikersonderzoek voor bedrijven en bureaus. Meer informatie over Sonar
DeepTranscript is an automatic speech recognition provider for professionnals designed for large volumes and high accuracy. Let's collect all data available in conversations, talks, interview with our plug and play API. Meer informatie over DeepTranscript
RapportCMS is a cloud-based solution that enables contact centers to manage multi-channel transactions, routing, scheduling, data transfers, payroll, and more. Meer informatie over RapportCMS
Verint Experience Management is a customer experience (CX) suite of solutions designed to help businesses across various industry verticals, such as eCommerce, retail, public sector, government, financial services, telecom, energy, communication, healthcare, consumer, media, hospitality, travel, and more. Meer informatie over Verint Experience Management
Prodigal is a cloud-based Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance. Collection agencies, healthcare providers, and lenders depend on Prodigal to unlock insights that drive win-win financial outcomes. Meer informatie over Prodigal
Stratifyd is an augmented intelligence and data analytics platform which helps businesses collect, analyze, and visualize unstructured and structured customer data in real-time. Using the AI-enabled speech analytics solution, customer care representatives can develop transcripts of call recordings. Meer informatie over Stratifyd
Contact Cubed helps businesses analyze calls to optimize conversions, natural language processing (NLP), and other operations across departments. The AI-enabled platform automatically identifies and removes sensitive customer information across raw and transcribed audio files. Meer informatie over Contact Cubed
Tethr is a speech analytics software designed to help contact centers and various business teams such as sales, marketing, IT and finance, among others leverage artificial intelligence (AI) technology to convert customer interactions via phone calls, chats or emails into actionable insights. Meer informatie over Tethr
Verint Speech Analytics is a cloud-based software which helps businesses transcribe and analyze calls to gain customer insights in real-time. It allows organizations to measure customer satisfaction levels, calculate customer churn rates, analyze agents’ performance, and run marketing campaigns. Meer informatie over Verint Speech Analytics
Contexta360 is een online platform voor spraakanalyse van telefonische klant-interacties. Voor de automatische analyse van het gesproken woord wordt gebruikgemaakt van spraakherkenning, natuurlijke taalverwerking en AI. Kern van de software is Core, waarmee alle overige modules communiceren. Meer informatie over Contexta360
Fonetik is a speech analytics platform engineered to help businesses understand what each customer says and feels and form behaviourally informed decisions. Meer informatie over Fonetik
Alvaria Engagement Analytics is a speech and text analytics engine designed for quality analysts, business analysts and other advanced users to surface valuable insights into quality, operational efficiency and customer sat across all customer communication channels. Meer informatie over Alvaria Engagement Analytics
Speech Analytics is software for automating the analysis and comprehension of the customer's voice in their interaction with call center agents. The system employs technologies such as Machine Learning, NPL, AI, Robot Speech, and Widget Speech for the transcription and analysis of conversations. Meer informatie over Speech Analytics
AI notetaker that captures your full video meeting with transcript and notes. Instantly available and shareable at the end of your call. Start free today and experience never taking notes again. Meer informatie over Supernormal
MeetRecord allows sales teams to capture insights from video calls. Businesses can improve sales using insights from meetings and optimize performance through coaching on real calls Meer informatie over MeetRecord
ClearTouch is a cloud-hosted contact center platform provider, which specializes in boosting the customer experience of organizations in BPOs, consumer goods, and services, healthcare, insurance, and banking Meer informatie over Cleartouch Cloud Contact Center Platform
VoiceSignals is a people Intelligence platform that uses AI with voice-based psychometric insights to help businesses understand customers & prospects. Meer informatie over VoiceSignals
Sybill captures your buyer's verbal and non-verbal signals (body language, gaze, expressions) on calls in the context of the conversation to flag buying signals, warning signs, and what's resonating with them. Accelerate revenue with a much deeper insight into their mindset than you've ever had. Meer informatie over Sybill
Google Cloud Speech-to-Text enables users to convert audio into text so they can work faster and more efficiently. Meer informatie over Google Cloud Speech-to-Text
HGS Contact Center AI offers cloud-based contact center tools that help streamline processes, improve agent performance, and optimize the hiring & onboarding framework. With HGS Contact Center AI, you pay for only the features your business needs. Schedule a free demo to learn more. Meer informatie over HGS Agent X

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