---
description: Gedetailleerde beoordelingen over OTRS: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk OTRS met soortgelijke producten dankzij GetApp België.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OTRS reviews, prijzen en scores | GetApp België 2026
---

Breadcrumb: [Startpagina](/) > [Helpdesk software en ticketsystemen](/directory/287/help-desk-ticketing/software) > [OTRS](/software/102025/otrs) > [OTRS alternatieven](https://www.getapp.be/alternatives/102025/otrs)

# OTRS alternatieven

Canonical: https://www.getapp.be/alternatives/102025/otrs

> Bekijk de belangrijkste alternatieven voor OTRS. Vergelijk functies, beoordelingen en reviews om de beste software te vinden voor jouw behoeften.

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## Belangrijkste alternatieven

1. **Atera** — 4.5/5 (449 reviews) — Alles-in-één MSP-software voor MSP's en IT-ondersteuningsbedrijven
   - [Bekijk profiel](https://www.getapp.be/software/102017/atera)
   - [Vergelijken met OTRS](https://www.getapp.be/compare/102017/102025/atera/vs/otrs)
2. **Freshdesk** — 4.5/5 (3460 reviews) — Online klantenondersteuningssoftware en helpdeskoplossing
   - [Bekijk profiel](https://www.getapp.be/software/10317/freshdesk)
   - [Vergelijken met OTRS](https://www.getapp.be/compare/10317/102025/freshdesk/vs/otrs)
3. **Freshservice** — 4.5/5 (753 reviews) — Een complete tool voor IT-servicebeheer (ITSM) voor bedrijven
   - [Bekijk profiel](https://www.getapp.be/software/91351/freshservice)
   - [Vergelijken met OTRS](https://www.getapp.be/compare/91351/102025/freshservice/vs/otrs)
4. **LiveAgent** — 4.7/5 (1786 reviews) — Geweldige klantenservice begint met betere helpdesksoftware
   - [Bekijk profiel](https://www.getapp.be/software/91301/liveagent)
   - [Vergelijken met OTRS](https://www.getapp.be/compare/91301/102025/liveagent/vs/otrs)
5. **Zendesk Suite** — 4.4/5 (4083 reviews) — Klantenservicesoftware in de cloud
   - [Bekijk profiel](https://www.getapp.be/software/9448/zendesk)
   - [Vergelijken met OTRS](https://www.getapp.be/compare/9448/102025/zendesk/vs/otrs)
6. **Milvus** — 4.8/5 (298 reviews) — IT-beheersysteem en helpdeskoplossing
   - [Bekijk profiel](https://www.getapp.be/software/132287/milvus)
   - [Vergelijken met OTRS](https://www.getapp.be/compare/102025/132287/otrs/vs/milvus)
7. **SysAid** — 4.5/5 (520 reviews) — Krachtige servicedesk en eenvoudig te gebruiken, modulaire ITSM-tool
   - [Bekijk profiel](https://www.getapp.be/software/90863/sysaid)
   - [Vergelijken met OTRS](https://www.getapp.be/compare/90863/102025/sysaid/vs/otrs)
8. **Zoho Desk** — 4.5/5 (2213 reviews) — De eerste contextbewuste helpdesksoftware in de sector.
   - [Bekijk profiel](https://www.getapp.be/software/10036/zoho-desk)
   - [Vergelijken met OTRS](https://www.getapp.be/compare/10036/102025/zoho-desk/vs/otrs)
9. **LiveChat** — 4.6/5 (1727 reviews) — Premium klantenservicesoftware voor livechat en helpdesk
   - [Bekijk profiel](https://www.getapp.be/software/8385/livechat)
   - [Vergelijken met OTRS](https://www.getapp.be/compare/8385/102025/livechat/vs/otrs)
10. **JIRA Service Management** — 4.5/5 (770 reviews) — Eenvoudige Service Desk gebouwd op Jira
    - [Bekijk profiel](https://www.getapp.be/software/91811/jira-service-management)
    - [Vergelijken met OTRS](https://www.getapp.be/compare/91811/102025/jira-service-management/vs/otrs)
11. **ManageEngine ServiceDesk Plus** — 4.4/5 (233 reviews) — Cloudgebaseerde software voor de IT Helpdesk
    - [Bekijk profiel](https://www.getapp.be/software/20521/manageengine-service-desk-plus)
    - [Vergelijken met OTRS](https://www.getapp.be/compare/20521/102025/manageengine-service-desk-plus/vs/otrs)
12. **ServiceNow** — 4.5/5 (351 reviews) — IT-service cloud-oplossingen voor ondernemingen
    - [Bekijk profiel](https://www.getapp.be/software/9156/servicenow)
    - [Vergelijken met OTRS](https://www.getapp.be/compare/9156/102025/servicenow/vs/otrs)
13. **Salesforce Service Cloud** — 4.5/5 (825 reviews) — Klantenservice- en ondersteuningssoftware
    - [Bekijk profiel](https://www.getapp.be/software/91754/salesforce-1-service-cloud)
    - [Vergelijken met OTRS](https://www.getapp.be/compare/91754/102025/salesforce-1-service-cloud/vs/otrs)
14. **Tidio** — 4.7/5 (590 reviews) — Communicator voor bedrijven, live chat, messenger en e-mail
    - [Bekijk profiel](https://www.getapp.be/software/105081/tidio-chat)
    - [Vergelijken met OTRS](https://www.getapp.be/compare/102025/105081/otrs/vs/tidio-chat)
15. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Software voor IT-servicedesk en middelenbeheer
    - [Bekijk profiel](https://www.getapp.be/software/1336/solarwinds-service-desk)
    - [Vergelijken met OTRS](https://www.getapp.be/compare/1336/102025/solarwinds-service-desk/vs/otrs)
16. **Issuetrak** — 4.6/5 (205 reviews) — Software voor probleemregistratie voor helpdesk en klantenservice
    - [Bekijk profiel](https://www.getapp.be/software/101433/issuetrak)
    - [Vergelijken met OTRS](https://www.getapp.be/compare/101433/102025/issuetrak/vs/otrs)
17. **Bitrix24** — 4.2/5 (997 reviews) — 100% gratis toolpakket voor CRM, samenwerking en communicatie
    - [Bekijk profiel](https://www.getapp.be/software/90602/bitrix24)
    - [Vergelijken met OTRS](https://www.getapp.be/compare/90602/102025/bitrix24/vs/otrs)
18. **Intercom** — 4.5/5 (1134 reviews) — Intercom biedt moderne zakelijke berichtenuitwisseling op grote schaal.
    - [Bekijk profiel](https://www.getapp.be/software/91379/intercom)
    - [Vergelijken met OTRS](https://www.getapp.be/compare/91379/102025/intercom/vs/otrs)
19. **TeamSupport** — 4.5/5 (848 reviews) — B2B klantenservicesoftware
    - [Bekijk profiel](https://www.getapp.be/software/8670/teamsupport)
    - [Vergelijken met OTRS](https://www.getapp.be/compare/8670/102025/teamsupport/vs/otrs)
20. **InvGate Service Management** — 4.6/5 (108 reviews) — Software voor de IT-servicedesk
    - [Bekijk profiel](https://www.getapp.be/software/101213/service-desk)
    - [Vergelijken met OTRS](https://www.getapp.be/compare/101213/102025/service-desk/vs/otrs)

## Gerelateerde categorieën

- [Helpdesk software en ticketsystemen](https://www.getapp.be/directory/287/help-desk-ticketing/software)
- [ITSM-software (IT-service management)](https://www.getapp.be/directory/292/it-service-management-itsm/software)
- [Workflow management systemen](https://www.getapp.be/directory/566/business-workflow/software)
- [Issue tracking software](https://www.getapp.be/directory/580/issue-tracking/software)
- [IT-service software](https://www.getapp.be/directory/1049/it-service/software)

## Links

- [Bekijk op GetApp](https://www.getapp.be/alternatives/102025/otrs)
- [Productprofiel bekijken](https://www.getapp.be/software/102025/otrs)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| de | <https://www.getapp.de/alternatives/102025/otrs> |
| de-AT | <https://www.getapp.at/alternatives/102025/otrs> |
| en | <https://www.getapp.com/customer-service-support-software/a/otrs/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/102025/otrs> |
| en-AU | <https://www.getapp.com.au/alternatives/102025/otrs> |
| en-CA | <https://www.getapp.ca/alternatives/102025/otrs> |
| en-GB | <https://www.getapp.co.uk/alternatives/102025/otrs> |
| en-IE | <https://www.getapp.ie/alternatives/102025/otrs> |
| en-NZ | <https://www.getapp.co.nz/alternatives/102025/otrs> |
| en-SG | <https://www.getapp.sg/alternatives/102025/otrs> |
| en-ZA | <https://www.getapp.za.com/alternatives/102025/otrs> |
| es | <https://www.getapp.es/alternatives/102025/otrs> |
| es-CL | <https://www.getapp.cl/alternatives/102025/otrs> |
| es-CO | <https://www.getapp.com.co/alternatives/102025/otrs> |
| es-MX | <https://www.getapp.com.mx/alternatives/102025/otrs> |
| fr | <https://www.getapp.fr/alternatives/102025/otrs> |
| fr-BE | <https://fr.getapp.be/alternatives/102025/otrs> |
| fr-CA | <https://fr.getapp.ca/alternatives/102025/otrs> |
| nl | <https://www.getapp.nl/alternatives/102025/otrs> |
| nl-BE | <https://www.getapp.be/alternatives/102025/otrs> |

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