---
description: Gedetailleerde beoordelingen over OTRS: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk OTRS met soortgelijke producten dankzij GetApp België.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OTRS reviews, prijzen en scores | GetApp België 2026
---

Breadcrumb: [Startpagina](/) > [Helpdesk software en ticketsystemen](/directory/287/help-desk-ticketing/software) > [OTRS](/software/102025/otrs) > [OTRS alternatieven](https://www.getapp.be/alternatives/102025/otrs)

# OTRS alternatieven

Canonical: https://www.getapp.be/alternatives/102025/otrs

> Bekijk de belangrijkste alternatieven voor OTRS. Vergelijk functies, beoordelingen en reviews om de beste software te vinden voor jouw behoeften.

-----

## Belangrijkste alternatieven

1. **JIRA Service Management** — 4.5/5 (770 reviews) — Eenvoudige Service Desk gebouwd op Jira
   - [Bekijk profiel](https://www.getapp.be/software/91811/jira-service-management)
   - [Vergelijken met OTRS](https://www.getapp.be/compare/91811/102025/jira-service-management/vs/otrs)
2. **Freshdesk** — 4.5/5 (3434 reviews) — Online klantenondersteuningssoftware en helpdeskoplossing
   - [Bekijk profiel](https://www.getapp.be/software/10317/freshdesk)
   - [Vergelijken met OTRS](https://www.getapp.be/compare/10317/102025/freshdesk/vs/otrs)
3. **Freshservice** — 4.5/5 (720 reviews) — Een complete tool voor IT-servicebeheer (ITSM) voor bedrijven
   - [Bekijk profiel](https://www.getapp.be/software/91351/freshservice)
   - [Vergelijken met OTRS](https://www.getapp.be/compare/91351/102025/freshservice/vs/otrs)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — Klantenservicesoftware in de cloud
   - [Bekijk profiel](https://www.getapp.be/software/9448/zendesk)
   - [Vergelijken met OTRS](https://www.getapp.be/compare/9448/102025/zendesk/vs/otrs)
5. **Milvus** — 4.8/5 (298 reviews) — IT-beheersysteem en helpdeskoplossing
   - [Bekijk profiel](https://www.getapp.be/software/132287/milvus)
   - [Vergelijken met OTRS](https://www.getapp.be/compare/102025/132287/otrs/vs/milvus)
6. **LiveAgent** — 4.7/5 (1783 reviews) — Geweldige klantenservice begint met betere helpdesksoftware
   - [Bekijk profiel](https://www.getapp.be/software/91301/liveagent)
   - [Vergelijken met OTRS](https://www.getapp.be/compare/91301/102025/liveagent/vs/otrs)
7. **SysAid** — 4.5/5 (519 reviews) — Krachtige servicedesk en eenvoudig te gebruiken, modulaire ITSM-tool
   - [Bekijk profiel](https://www.getapp.be/software/90863/sysaid)
   - [Vergelijken met OTRS](https://www.getapp.be/compare/90863/102025/sysaid/vs/otrs)
8. **Zoho Desk** — 4.5/5 (2212 reviews) — De eerste contextbewuste helpdesksoftware in de sector.
   - [Bekijk profiel](https://www.getapp.be/software/10036/zoho-desk)
   - [Vergelijken met OTRS](https://www.getapp.be/compare/10036/102025/zoho-desk/vs/otrs)
9. **LiveChat** — 4.6/5 (1723 reviews) — Premium klantenservicesoftware voor livechat en helpdesk
   - [Bekijk profiel](https://www.getapp.be/software/8385/livechat)
   - [Vergelijken met OTRS](https://www.getapp.be/compare/8385/102025/livechat/vs/otrs)
10. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — Cloudgebaseerde software voor de IT Helpdesk
    - [Bekijk profiel](https://www.getapp.be/software/20521/manageengine-service-desk-plus)
    - [Vergelijken met OTRS](https://www.getapp.be/compare/20521/102025/manageengine-service-desk-plus/vs/otrs)
11. **ServiceNow** — 4.5/5 (348 reviews) — IT-service cloud-oplossingen voor ondernemingen
    - [Bekijk profiel](https://www.getapp.be/software/9156/servicenow)
    - [Vergelijken met OTRS](https://www.getapp.be/compare/9156/102025/servicenow/vs/otrs)
12. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Klantenservice- en ondersteuningssoftware
    - [Bekijk profiel](https://www.getapp.be/software/91754/salesforce-1-service-cloud)
    - [Vergelijken met OTRS](https://www.getapp.be/compare/91754/102025/salesforce-1-service-cloud/vs/otrs)
13. **Tidio** — 4.7/5 (590 reviews) — Communicator voor bedrijven, live chat, messenger en e-mail
    - [Bekijk profiel](https://www.getapp.be/software/105081/tidio-chat)
    - [Vergelijken met OTRS](https://www.getapp.be/compare/102025/105081/otrs/vs/tidio-chat)
14. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Software voor IT-servicedesk en middelenbeheer
    - [Bekijk profiel](https://www.getapp.be/software/1336/solarwinds-service-desk)
    - [Vergelijken met OTRS](https://www.getapp.be/compare/1336/102025/solarwinds-service-desk/vs/otrs)
15. **Atera** — 4.5/5 (448 reviews) — Alles-in-één MSP-software voor MSP's en IT-ondersteuningsbedrijven
    - [Bekijk profiel](https://www.getapp.be/software/102017/atera)
    - [Vergelijken met OTRS](https://www.getapp.be/compare/102017/102025/atera/vs/otrs)
16. **Issuetrak** — 4.6/5 (205 reviews) — Software voor probleemregistratie voor helpdesk en klantenservice
    - [Bekijk profiel](https://www.getapp.be/software/101433/issuetrak)
    - [Vergelijken met OTRS](https://www.getapp.be/compare/101433/102025/issuetrak/vs/otrs)
17. **Bitrix24** — 4.2/5 (991 reviews) — 100% gratis toolpakket voor CRM, samenwerking en communicatie
    - [Bekijk profiel](https://www.getapp.be/software/90602/bitrix24)
    - [Vergelijken met OTRS](https://www.getapp.be/compare/90602/102025/bitrix24/vs/otrs)
18. **Intercom** — 4.5/5 (1133 reviews) — Intercom biedt moderne zakelijke berichtenuitwisseling op grote schaal.
    - [Bekijk profiel](https://www.getapp.be/software/91379/intercom)
    - [Vergelijken met OTRS](https://www.getapp.be/compare/91379/102025/intercom/vs/otrs)
19. **TeamSupport** — 4.5/5 (848 reviews) — B2B klantenservicesoftware
    - [Bekijk profiel](https://www.getapp.be/software/8670/teamsupport)
    - [Vergelijken met OTRS](https://www.getapp.be/compare/8670/102025/teamsupport/vs/otrs)
20. **InvGate Service Management** — 4.6/5 (108 reviews) — Software voor de IT-servicedesk
    - [Bekijk profiel](https://www.getapp.be/software/101213/service-desk)
    - [Vergelijken met OTRS](https://www.getapp.be/compare/101213/102025/service-desk/vs/otrs)

## Gerelateerde categorieën

- [Helpdesk software en ticketsystemen](https://www.getapp.be/directory/287/help-desk-ticketing/software)
- [ITSM-software (IT-service management)](https://www.getapp.be/directory/292/it-service-management-itsm/software)
- [Workflow management systemen](https://www.getapp.be/directory/566/business-workflow/software)
- [Issue tracking software](https://www.getapp.be/directory/580/issue-tracking/software)
- [IT-service software](https://www.getapp.be/directory/1049/it-service/software)

## Links

- [Bekijk op GetApp](https://www.getapp.be/alternatives/102025/otrs)
- [Productprofiel bekijken](https://www.getapp.be/software/102025/otrs)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| de | <https://www.getapp.de/alternatives/102025/otrs> |
| de-AT | <https://www.getapp.at/alternatives/102025/otrs> |
| en | <https://www.getapp.com/customer-service-support-software/a/otrs/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/102025/otrs> |
| en-AU | <https://www.getapp.com.au/alternatives/102025/otrs> |
| en-CA | <https://www.getapp.ca/alternatives/102025/otrs> |
| en-GB | <https://www.getapp.co.uk/alternatives/102025/otrs> |
| en-IE | <https://www.getapp.ie/alternatives/102025/otrs> |
| en-NZ | <https://www.getapp.co.nz/alternatives/102025/otrs> |
| en-SG | <https://www.getapp.sg/alternatives/102025/otrs> |
| en-ZA | <https://www.getapp.za.com/alternatives/102025/otrs> |
| es | <https://www.getapp.es/alternatives/102025/otrs> |
| es-CL | <https://www.getapp.cl/alternatives/102025/otrs> |
| es-CO | <https://www.getapp.com.co/alternatives/102025/otrs> |
| es-MX | <https://www.getapp.com.mx/alternatives/102025/otrs> |
| fr | <https://www.getapp.fr/alternatives/102025/otrs> |
| fr-BE | <https://fr.getapp.be/alternatives/102025/otrs> |
| fr-CA | <https://fr.getapp.ca/alternatives/102025/otrs> |
| nl | <https://www.getapp.nl/alternatives/102025/otrs> |
| nl-BE | <https://www.getapp.be/alternatives/102025/otrs> |

-----

## Gestructureerde gegevens

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"OTRS","description":"Vind en vergelijk snel de beste alternatieven voor OTRS op GetApp België. Met het uitgebreide overzicht van vergelijkbare programma's kun je snel de juiste software selecteren en rechtstreeks contact opnemen met softwareleveranciers.","url":"https://www.getapp.be/alternatives/102025/otrs","about":{"@id":"https://www.getapp.be/alternatives/102025/otrs#software"},"breadcrumb":{"@id":"https://www.getapp.be/alternatives/102025/otrs#breadcrumblist"},"@id":"https://www.getapp.be/alternatives/102025/otrs#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.getapp.be/alternatives/102025/otrs#software"},"isPartOf":{"@id":"https://www.getapp.be/#website"},"publisher":{"@id":"https://www.getapp.be/#organization"},"inLanguage":"nl-BE"},{"name":"OTRS","url":"https://www.getapp.be/software/102025/otrs","@id":"https://www.getapp.be/software/102025/otrs#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.be/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":96}},{"@id":"https://www.getapp.be/alternatives/102025/otrs#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Startpagina","position":1,"item":"/","@type":"ListItem"},{"name":"Helpdesk software en ticketsystemen","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"OTRS","position":3,"item":"/software/102025/otrs","@type":"ListItem"},{"name":"OTRS alternatieven","position":4,"item":"https://www.getapp.be/alternatives/102025/otrs","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"OTRS - Beste alternatieven | GetApp België 2026","@context":"https://schema.org","@id":"https://www.getapp.be/alternatives/102025/otrs#itemlist","@type":"ItemList","itemListElement":[{"name":"JIRA Service Management","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.be/software/91811/jira-service-management","@type":"ListItem"},{"name":"Freshdesk","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.be/software/10317/freshdesk","@type":"ListItem"},{"name":"Freshservice","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.be/software/91351/freshservice","@type":"ListItem"},{"name":"Zendesk Suite","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.be/software/9448/zendesk","@type":"ListItem"},{"name":"Milvus","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.getapp.be/software/132287/milvus","@type":"ListItem"},{"name":"LiveAgent","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.be/software/91301/liveagent","@type":"ListItem"},{"name":"SysAid","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.getapp.be/software/90863/sysaid","@type":"ListItem"},{"name":"Zoho Desk","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.be/software/10036/zoho-desk","@type":"ListItem"},{"name":"LiveChat","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.be/software/8385/livechat","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.getapp.be/software/20521/manageengine-service-desk-plus","@type":"ListItem"},{"name":"ServiceNow","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.getapp.be/software/9156/servicenow","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.be/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"Tidio","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.be/software/105081/tidio-chat","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.getapp.be/software/1336/solarwinds-service-desk","@type":"ListItem"},{"name":"Atera","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dacd0af6-7ea8-4ce0-a12e-5cb4ff7a8377.jpeg","url":"https://www.getapp.be/software/102017/atera","@type":"ListItem"},{"name":"Issuetrak","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.getapp.be/software/101433/issuetrak","@type":"ListItem"},{"name":"Bitrix24","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.be/software/90602/bitrix24","@type":"ListItem"},{"name":"Intercom","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.getapp.be/software/91379/intercom","@type":"ListItem"},{"name":"TeamSupport","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.getapp.be/software/8670/teamsupport","@type":"ListItem"},{"name":"InvGate Service Management","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4b5a87-913f-40c6-b18f-9f7fdae9c8bb.png","url":"https://www.getapp.be/software/101213/service-desk","@type":"ListItem"}],"numberOfItems":20}
</script>
